Which of the following is not a strategy to help build empathy for your users?
O Explain the correct solution to your user
O Observe users and their behavior in the context of their lives
O Engage with and interview users
O Immerse yourself in the experience of your user
O Explain the correct solution to your user
O Observe users and their behavior in the context of their lives
O Engage with and interview users
O Immerse yourself in the experience of your user
Answer
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rayw5
1 year ago
1 answer - 0 helps
Answer is a.) because empathy is the ability of understanding and sharing the feelings of another, if you’re just telling the user the solution, that’s not an empathetic strategy.