Gregory has to deliver a negative performance evaluation to Tara, a customer service representative. During the meeting, Gregory first thanks Tara for her kindness to fellow employees, then he delivers the bad news. Finally, he ends the review with an expression of goodwill. In this situation, Gregory is applying the ________ approach for delivering the bad-news message. Multiple Choice teaser sugarcoat direct sandwich buffer
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emmalynharbaugh 2 years ago
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What Is a Mutual Savings Bank (MSB)?

A mutual savings bank is a type of thrift institution originally designed to serve low-income individuals. Historically, these individuals invested in long-term, fixed-rate assets, such as mortgages.

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